- STEP 1 - ARRIVAL: The park is a short walk from Downtown Leavenworth. Parking is free. Guests may check in up to 15 minutes prior, but no later than 60 minutes after, your reservation time. Late arrivals may be accommodated space permitting. Parking is free at the park. If the parking lot is full, please park at the city's free DOT Glacier P6, just a 5-minute walk across the street. Do not park on the road near the park. It's best to leave large bags locked in your vehicle. It's best to wear flat appropriate footwear when riding the coaster. Yes, the Alpine Coaster can run in the rain or snow. Shields are put on the sleds and ponchos are available for sale. The coaster will not operate in a lightning storm. If there is a weather or mechanical issue, you will receive information via email.
- STEP 2 - CHECK IN: All riders, including kids, must check in together inside the Guest Service Center on the 1st floor. For fastest service, sign digital waivers in advance. Present your ticket confirmation (printed out or on your phone) to the Adventure Guide. Non-riders may want to watch outdoors from the courtyard or indoors at Ludwig's Loft on the 3rd floor. Pets may visit the park, but are not allowed inside the Guest Services Center.
- STEP 3 - GET YOUR WRIST BAND: All riders must have a wrist band applied by an Adventure Guide in Guests Services before riding. Tickets are non-refundable once redeemed. Upon receiving a wrist band at check in, guests will have 90 minutes to complete their coaster rides.
- STEP 4 - STOW YOUR STUFF: No loose items are allowed on the ride, including cell phones that are not securely attached to your person. You may stow your bags for free at the Guest Service Center. Filming on-ride is allowed (requirements here).
- STEP 5 - TIME TO RIDE! Go right, through the Attractions Door, to take the stairs or elevator up to the 2nd floor to watch the safety video and get on the coaster. Be sure to tell the Adventure Guide if you plan to go fast or slow on the coaster! Give a thumbs up that you understand the safety video.
- STEP 6 - ENJOY THE RIDE: Relax and enjoy the slow lift to the top of the hill. At the top, continuously push handles forward to go fast. Pull back on the handles to slow down. Remember to smile up top for your Twister Action Photo. If you had any problems or were stopped on your ride, please tell an Adventure Guide upon exit and they can offer you a free re-ride.
- STEP 7 - AFTER YOUR RIDE: Upon exiting the coaster, you will be on the 3rd floor of the Guest Services Center. Check your Twister Action Photo the kiosk. If you are doing a second ride, you must go to the end of the line to ride again. If necessary, retrieve your stowed baggage on the 1st floor. Check our menu and grab a drink or snack. Enjoy the view Ludwig's Loft. Free wifi is available at the park. All alcohol must be consumed in designated areas: Outside, Base Camp, or Ludwig's Loft.